Building theFutureof Business Communication
With groundbreaking AI technology that adapts to your needs, we deliver robust performance that enhances both efficiency and customer satisfaction
Led by world-class team from Hubspot, Amazon & Alibaba.
Powering 240+ innovative companies worldwide
Our Growth Story
From 2 markets in 2022 to 50+ markets globally in 2025. See how we've grown from industry pioneers to the world's leading provider of custom voice AI systems.
2025
2025
Q4 2025 - Present: Asia Pacific Expansion
Opened operations in Malaysia, covering all markets across Asia. Now serving 50+ markets globally across 190+ industries with custom voice AI systems, establishing Neuratel as the world's leading voice AI infrastructure provider.
Delivered over 1M+ successful AI interactions monthly, helping businesses capture opportunities 24/7 in their customers' preferred languages.
Malaysia Branch
50+ Markets
190+ Industries
$11M Series A
2024
2024
MENA Region Expansion
Opened headquarters in Dubai, UAE, covering the entire MENA region. Scaled to 100+ enterprise clients with advanced AI voice solutions serving diverse industries across the Middle East and North Africa.
Dubai Branch
MENA Coverage
100+ Enterprises
Multi-Region Scale
2023
2023
European Expansion
Opened Branch in Manchester, UK. Onboarded our first 50 enterprise clients, covering 20+ markets across Europe with localized voice AI system solutions.
Manchester Branch
50 Enterprises
20+ EU Markets
Europe Launch
2022
2022
Foundation & Industry First
Founded Neuratel AI with headquarters in Wyoming, USA. Made history as the first-ever AI voice provider to launch an outbound outreach campaign using custom voice AI systems.
Covered 2 markets (USA & Canada). Built enterprise-grade AI voice infrastructure handling 50K+ calls monthly.
$2M Seed Funding
Industry First
50K+ Monthly
North America
Our Stack
Partners & Technologies We Use
Built with enterprise-grade infrastructure partners and leading AI Pioneers
Testimonials
What our users say
See what our customers have to say about us.
After 3 weeks we're already seeing 40% more qualified leads. The Voice AI handles intake calls better than expected and Salesforce integration was smooth. Had some timezone issues in week 1 but support fixed it fast.
Jessica Martinez
VP Operations, TechStart Solutions
We tried another AI platform last year and it was terrible. Neuratel is completely different - voice sounds natural, understands context, customers don't even realize it's AI. Worth every penny.
MC
Michael Chen
Founder & CEO, GrowthLabs
Best decision we made this quarter. Our team was drowning in scheduling calls. Now the AI handles all of that and we focus on closing deals. Dashboard is super intuitive too.
David Thompson
Sales Director, Apex Marketing Group
Implementation took about 10 days (not the 1 week mentioned) because we had custom requirements. But once running? Game changer. Processing 3x more inquiries without new hires. ROI positive in month one.
Sarah Rodriguez
Operations Manager, MediCare Plus
Voice quality is insane. I've tested it multiple times and sometimes forget it's AI. Customer satisfaction scores actually went UP. Wish reporting had more options but they said that's coming soon.
AH
Ahmad Hassan
Customer Experience Lead, FinServe Inc
Small business here, worried about cost but it replaced 2 full-time positions. Works 24/7, never calls in sick. Setup was easy, team walked us through everything.
Emily Watson
Owner, Watson Dental Clinic
Deployed across 3 countries (US, UK, Canada). Voice adapts to accents perfectly. Handles complex insurance questions. Our call center costs dropped 70% in 6 months. Wish we'd done this years ago.
James O'Connor
COO, InsureRight Global
Skeptical at first but the demo was incredible. Now our AI handles appointment confirmations, reschedules, and basic questions. Patients love it. Freed up our front desk for actual patient care.
DLP
Dr. Lisa Park
Medical Director, Park Family Practice
After 3 weeks we're already seeing 40% more qualified leads. The Voice AI handles intake calls better than expected and Salesforce integration was smooth. Had some timezone issues in week 1 but support fixed it fast.
Jessica Martinez
VP Operations, TechStart Solutions
We tried another AI platform last year and it was terrible. Neuratel is completely different - voice sounds natural, understands context, customers don't even realize it's AI. Worth every penny.
MC
Michael Chen
Founder & CEO, GrowthLabs
Best decision we made this quarter. Our team was drowning in scheduling calls. Now the AI handles all of that and we focus on closing deals. Dashboard is super intuitive too.
David Thompson
Sales Director, Apex Marketing Group
Implementation took about 10 days (not the 1 week mentioned) because we had custom requirements. But once running? Game changer. Processing 3x more inquiries without new hires. ROI positive in month one.
Sarah Rodriguez
Operations Manager, MediCare Plus
Voice quality is insane. I've tested it multiple times and sometimes forget it's AI. Customer satisfaction scores actually went UP. Wish reporting had more options but they said that's coming soon.
AH
Ahmad Hassan
Customer Experience Lead, FinServe Inc
Small business here, worried about cost but it replaced 2 full-time positions. Works 24/7, never calls in sick. Setup was easy, team walked us through everything.
Emily Watson
Owner, Watson Dental Clinic
Deployed across 3 countries (US, UK, Canada). Voice adapts to accents perfectly. Handles complex insurance questions. Our call center costs dropped 70% in 6 months. Wish we'd done this years ago.
James O'Connor
COO, InsureRight Global
Skeptical at first but the demo was incredible. Now our AI handles appointment confirmations, reschedules, and basic questions. Patients love it. Freed up our front desk for actual patient care.
DLP
Dr. Lisa Park
Medical Director, Park Family Practice
ROI was positive in 6 weeks. That's faster than any software we've ever purchased. The AI actually gets better over time as it learns our business. Support team is ridiculously responsive.
Marcus Williams
VP Technology, RetailCo
We're a nonprofit with limited budget. Neuratel helped us 3x our donor outreach without adding staff. Voice is warm and empathetic - perfect for our mission. Pricing was very fair for nonprofits.
Rebecca Johnson
Executive Director, Hope Foundation
As a real estate agency, we needed something that could handle property inquiries 24/7. Neuratel books showings, answers questions, qualifies buyers. Closed 2 extra deals last month just from after-hours calls.
TB
Tom Bradley
Managing Broker, Bradley Realty
The AI handles our Spanish and English calls flawlessly. Switches languages mid-conversation if needed. This was a game changer for our bilingual market. Customer retention is up 25%.
Carlos Mendoza
Founder, Mendoza Home Services
We run a 24/7 gym and needed something for after-hours inquiries. Neuratel answers membership questions, books tours, even handles billing issues. It's like having a front desk person who never sleeps.
Rachel Kim
Owner, FitZone 24
Legal intake is complex but Neuratel's AI handles it surprisingly well. Gathers case info, screens for conflicts, books consultations. Our attorneys now only talk to qualified leads. Saved us 15 hours a week.
ASM
Attorney Sarah Mitchell
Partner, Mitchell & Associates
We're in e-commerce and get slammed during holiday season. Neuratel scaled instantly to handle 10x normal volume. No hiring, no training, just worked. Order tracking, returns, product questions - all handled.
Kevin Zhang
Operations Director, ShopDirect
ROI was positive in 6 weeks. That's faster than any software we've ever purchased. The AI actually gets better over time as it learns our business. Support team is ridiculously responsive.
Marcus Williams
VP Technology, RetailCo
We're a nonprofit with limited budget. Neuratel helped us 3x our donor outreach without adding staff. Voice is warm and empathetic - perfect for our mission. Pricing was very fair for nonprofits.
Rebecca Johnson
Executive Director, Hope Foundation
As a real estate agency, we needed something that could handle property inquiries 24/7. Neuratel books showings, answers questions, qualifies buyers. Closed 2 extra deals last month just from after-hours calls.
TB
Tom Bradley
Managing Broker, Bradley Realty
The AI handles our Spanish and English calls flawlessly. Switches languages mid-conversation if needed. This was a game changer for our bilingual market. Customer retention is up 25%.
Carlos Mendoza
Founder, Mendoza Home Services
We run a 24/7 gym and needed something for after-hours inquiries. Neuratel answers membership questions, books tours, even handles billing issues. It's like having a front desk person who never sleeps.
Rachel Kim
Owner, FitZone 24
Legal intake is complex but Neuratel's AI handles it surprisingly well. Gathers case info, screens for conflicts, books consultations. Our attorneys now only talk to qualified leads. Saved us 15 hours a week.
ASM
Attorney Sarah Mitchell
Partner, Mitchell & Associates
We're in e-commerce and get slammed during holiday season. Neuratel scaled instantly to handle 10x normal volume. No hiring, no training, just worked. Order tracking, returns, product questions - all handled.
Kevin Zhang
Operations Director, ShopDirect
Our solar company needed smart lead qualification. Neuratel asks the right questions, calculates potential savings, books qualified appointments. Our close rate went from 12% to 31% in 3 months.
Jennifer Adams
Sales Manager, SolarPro Solutions
Hotel front desk was our biggest pain point. Now Neuratel handles reservations, changes, guest questions in 6 languages. Guest satisfaction scores improved. Front desk focuses on in-person service.
MR
Marco Rossi
General Manager, Bella Vista Resort
We're a pest control company. Neuratel books services, sends reminders, follows up. Customers love the convenience. Our no-show rate dropped 80%. Simple integration with our scheduling software.
Frank Miller
Owner, Miller Pest Control
Financial services require compliance and accuracy. Neuratel's AI is trained on our scripts, follows regulations, and documents everything. Compliance team approved it immediately. Processing 4x more applications.
Patricia Wong
Compliance Officer, First Capital Lending
As a marketing agency, we needed proof it works before recommending to clients. Deployed it internally first - mind blown. Now it's our secret weapon. Every client we've introduced sees immediate ROI.
AR
Alex Rivera
CEO, Rivera Digital
Home services business here. Neuratel handles our dispatch, schedules technicians, collects payment info. Reduced our office staff from 4 to 1. The system just works. Best investment we've made.
Bob Anderson
Owner, Anderson HVAC
We're expanding into Malaysiaand Neuratel made it seamless. Local language support, cultural understanding, timezone handling. Launched in Kuala Lumpur last month and already processing 500+ calls/week.
Sean Murphy
Founder, IrishTech Ventures
Our solar company needed smart lead qualification. Neuratel asks the right questions, calculates potential savings, books qualified appointments. Our close rate went from 12% to 31% in 3 months.
Jennifer Adams
Sales Manager, SolarPro Solutions
Hotel front desk was our biggest pain point. Now Neuratel handles reservations, changes, guest questions in 6 languages. Guest satisfaction scores improved. Front desk focuses on in-person service.
MR
Marco Rossi
General Manager, Bella Vista Resort
We're a pest control company. Neuratel books services, sends reminders, follows up. Customers love the convenience. Our no-show rate dropped 80%. Simple integration with our scheduling software.
Frank Miller
Owner, Miller Pest Control
Financial services require compliance and accuracy. Neuratel's AI is trained on our scripts, follows regulations, and documents everything. Compliance team approved it immediately. Processing 4x more applications.
Patricia Wong
Compliance Officer, First Capital Lending
As a marketing agency, we needed proof it works before recommending to clients. Deployed it internally first - mind blown. Now it's our secret weapon. Every client we've introduced sees immediate ROI.
AR
Alex Rivera
CEO, Rivera Digital
Home services business here. Neuratel handles our dispatch, schedules technicians, collects payment info. Reduced our office staff from 4 to 1. The system just works. Best investment we've made.
Bob Anderson
Owner, Anderson HVAC
We're expanding into Malaysiaand Neuratel made it seamless. Local language support, cultural understanding, timezone handling. Launched in Kuala Lumpur last month and already processing 500+ calls/week.
Sean Murphy
Founder, IrishTech Ventures
FAQ
Frequently Asked Questions
Everything you need to know about Neuratel AI. Can't find what you're looking for? Chat with our support team.
Custom pricing based on your needs. What influences cost:
• Call volume (100 calls vs. 100,000 calls/month)
• Complexity (simple scheduling vs. advanced multi-step workflows)
• Integrations (CRM, helpdesk, booking systems)
• Languages (single vs. multilingual support)
• Features (basic voice vs. advanced analytics + AI training)
Pricing transparency:
• No setup fees. We build everything for you.
• No long-term contracts. Month-to-month flexibility.
• No hidden costs. Simple, predictable pricing.
Average ROI: Companies typically see 10x ROI within 90 days through reduced labor costs, increased conversions, and 24/7 availability.
To get exact pricing: [Request Custom Quote →] We'll analyze your requirements and provide a detailed proposal within 24 hours.
5-7 business days from agreement to live deployment.
Week 1: Build & Train
Day 1-2: Discovery call → requirements analysis → voice selection
Day 3-4: AI training → workflow configuration → system integrations
Day 5: Internal testing → optimization → team training
Week 2: Launch
Day 6: Pilot launch → real-world testing → feedback collection
Day 7: Full production deployment → monitoring → support handoff
What we handle:
✓ Complete AI development and training
✓ Voice customization and personality tuning
✓ System integrations (CRM, calendar, helpdesk)
✓ Security and compliance setup
✓ Team training and documentation
What you provide:
• Business requirements and use cases
• Brand guidelines and conversation preferences
• Access to systems for integration
• Final approval on voice and workflows
Fastest launch: 3 days for simple use cases. Complex deployments: 10-14 days for enterprise multi-language global rollouts.
Yes! We officially launched in Malaysia in October 2025 and are rapidly expanding.
Malay Language Support:
✓ Native Malay Malaysia conversations
✓ Regional dialect understanding (Javanese, Sundanese, etc.)
✓ Cultural customization for Malay market
✓ Local business hour optimization
Malaysia-Specific Features:
• Malay phone number provisioning (+62)
• Integration with local payment systems
• Compliance with Malay data regulations
• Timezone-optimized call routing (WIB, WITA, WIT)
• Local customer support team
Growing Fast:
We're working with businesses across Kuala Lumpur, Surabaya, Bandung, Medan, and Bali. Industries include e-commerce, fintech, healthcare, hospitality, and logistics.
Special Launch Offer:
Early adopters in Malaysia receive priority onboarding, extended pilot periods, and dedicated technical support as we grow together in this exciting market.
Everything you need to run voice AI systems at scale:
Voice AI Infrastructure:
• Custom-built voice AI systems with intelligent agents
• Enterprise cloud phone infrastructure (no hardware needed)
• Advanced call routing and IVR
• Voicemail detection and intelligent handling
• Omnichannel support (phone, SMS, email, web chat)
System Management Dashboard:
• Visual system and campaign builder (drag-and-drop workflows)
• Real-time call monitoring and system analytics
• Lead scoring and conversation intelligence
• Team collaboration and permissions management
• Custom reporting and data export
AI Intelligence & Integration:
• Natural language processing with contextual understanding
• Sentiment and emotion analysis with adaptive responses
• Intelligent appointment scheduling and confirmations
• 1000+ CRM and business tool integrations
• Complete conversation transcripts and AI summaries
Enterprise Infrastructure & Support:
• Enterprise-grade security (AES-256 encryption)
• 99.9% uptime SLA with global redundancy
• Automatic system updates and improvements
• Dedicated account management team
• 24/7 technical infrastructure support
All included. No per-seat charges. No feature gates. One unified platform. Complete solution.
1000+ integrations through native connectors and APIs.
CRMs & Sales:
Salesforce • HubSpot • Pipedrive • Zoho • Monday.com • Copper • Close
Customer Support:
Zendesk • Intercom • Freshdesk • Help Scout • Front • Gorgias
Calendars & Scheduling:
Google Calendar • Outlook • Calendly • Acuity • Cal.com
Communications:
Twilio • Slack • Microsoft Teams • WhatsApp Business • Telegram
E-commerce:
Shopify • WooCommerce • Magento • BigCommerce
Payment Processing:
Stripe • PayPal • Square • local Malay payment systems
Analytics & Data:
Google Analytics • Mixpanel • Segment • Amplitude
Custom Integrations:
• REST API for any system
• Webhooks for real-time data sync
• Zapier/Make.com for no-code connections
• Custom development for enterprise needs
We handle the integration work so you don't need developers or technical resources.
Enterprise-grade security with compliance certifications.
Data Protection:
• End-to-end encryption (AES-256)
• Data isolation (your data never touches other customers)
• Secure cloud infrastructure (AWS/Google Cloud)
• Regular security audits and penetration testing
• Automatic data backups and disaster recovery
Compliance:
✓ GDPR (European data protection)
✓ CCPA (California privacy laws)
✓ HIPAA (healthcare data - available)
✓ SOC 2 Type II (security controls)
✓ ISO 27001 (information security)
Privacy Controls:
• Data retention policies (you control how long data is stored)
• Right to deletion (GDPR Article 17)
• Data portability (export your data anytime)
• Access controls and permissions
• Audit logs for compliance tracking
Call Recording:
• Optional (you choose whether to record)
• Secure encrypted storage
• Automatic PCI/PII redaction
• Compliant with local recording laws
Your data is YOUR data. We never sell, share, or use your information for any purpose other than providing our service.
Inbound & Outbound. Simple to complex conversations.
Inbound (Customers call you):
• Customer support and troubleshooting
• Order status and tracking inquiries
• Appointment scheduling and rescheduling
• Product information and recommendations
• Lead qualification and routing
• After-hours answering service
Outbound (You call customers):
• Lead follow-up and nurturing
• Appointment reminders and confirmations
• Customer satisfaction surveys
• Payment reminders and collections
• Event invitations and RSVPs
• Re-engagement campaigns
Conversation Complexity:
✓ Simple: "What are your business hours?" → Direct answer
✓ Medium: "I need to reschedule my appointment" → Check calendar, offer times, confirm
✓ Advanced: "I'm having an issue with my order, need a refund, and want to schedule a callback" → Multi-step problem solving with empathy
What Neuratel Does Best:
• Understands context and nuance
• Handles interruptions naturally
• Detects emotion and adjusts tone
• Escalates complex issues to humans
• Learns from every conversation
Use cases: Sales, support, scheduling, collections, surveys, lead gen, and more.
Yes. No long-term contracts. Cancel anytime with 30 days notice.
Flexible Plans:
• Month-to-month billing (no annual commitment)
• Scale up or down based on volume
• Pause campaigns without penalties
• No cancellation fees
What Happens When You Cancel:
1. 30-day notice period (continue using platform)
2. Data export (download all call records, transcripts, analytics)
3. Phone number portability (transfer numbers to another provider)
4. Graceful shutdown (we help transition to your new solution)
Data Retention:
• 90 days after cancellation (compliance/legal purposes)
• Immediate deletion available upon request
• GDPR-compliant data removal process
Why Companies Stay:
While we offer complete flexibility, 98% of customers renew because:
• 10x ROI within first 90 days
• Continuous platform improvements
• Exceptional support and partnership
• Business-critical dependence on reliability
Our Philosophy: We earn your business every month through results, not contracts. If we're not delivering value, you shouldn't be locked in.
3+ years of proven results. 240+ companies. 50+ markets. 90% cost reduction.
vs. DIY Platforms:
They require months of setup We build everything for you in 1 week
Limited customization 100% custom to your business
Technical complexity We handle all technical work
vs. Generic Chatbots:
Robotic, scripted responses Natural, context-aware conversations
Can't handle complexity Understands emotion and nuance
Limited intelligence Continuously learns and improves
vs. Call Centers:
Wait times and limited hours Instant response, 24/7/365
Inconsistent quality Perfect execution every time
High cost per call 90% cost reduction
Industry-first AI voice technology that sounds human, thinks intelligently, and delivers measurable results from day one.
Yes! 50+ languages and dialects supported:
Major Languages: English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Polish, Turkish
Asian Languages: Mandarin, Cantonese, Japanese, Korean, Hindi, Malay Malaysia, Thai, Vietnamese, Tagalog
Middle Eastern: Arabic, Hebrew, Farsi
Smart Features:
• Automatic language detection
• Fluent, native-level conversation quality
• Regional dialect understanding
• Cultural customization per market
• Code-switching for bilingual callers
For global enterprises: Deploy multilingual campaigns with region-specific customization, local phone numbers, and timezone-aware scheduling.
One platform. Every market. Perfect conversations in your customers' native language.
No technical skills required. Zero.
We handle:
• All AI development and training
• Platform infrastructure and hosting
• System integrations and APIs
• Security and compliance
• Updates and maintenance
You use:
• Simple, intuitive dashboard (like using Gmail)
• Click to launch campaigns
• View real-time call data
• Download reports and analytics
• Manage team permissions
If you can use a web browser, you can use Neuratel. Our platform is designed for business users, not developers.
Your focus: Monitor results, optimize campaigns, and grow your business. We handle all the technical complexity behind the scenes.
Still Have Questions?
Our team is here to help. Book a free consultation to get answers tailored to your specific needs.