Building theFuture

of Business Communication

Custom pricing based on your needs. What influences cost: • Call volume (100 calls vs. 100,000 calls/month) • Complexity (simple scheduling vs. advanced multi-step workflows) • Integrations (CRM, helpdesk, booking systems) • Languages (single vs. multilingual support) • Features (basic voice vs. advanced analytics + AI training) Pricing transparency: • No setup fees. We build everything for you. • No long-term contracts. Month-to-month flexibility. • No hidden costs. Simple, predictable pricing. Average ROI: Companies typically see 10x ROI within 90 days through reduced labor costs, increased conversions, and 24/7 availability. To get exact pricing: [Request Custom Quote →] We'll analyze your requirements and provide a detailed proposal within 24 hours.

5-7 business days from agreement to live deployment. Week 1: Build & Train Day 1-2: Discovery call → requirements analysis → voice selection Day 3-4: AI training → workflow configuration → system integrations Day 5: Internal testing → optimization → team training Week 2: Launch Day 6: Pilot launch → real-world testing → feedback collection Day 7: Full production deployment → monitoring → support handoff What we handle: ✓ Complete AI development and training ✓ Voice customization and personality tuning ✓ System integrations (CRM, calendar, helpdesk) ✓ Security and compliance setup ✓ Team training and documentation What you provide: • Business requirements and use cases • Brand guidelines and conversation preferences • Access to systems for integration • Final approval on voice and workflows Fastest launch: 3 days for simple use cases. Complex deployments: 10-14 days for enterprise multi-language global rollouts.

Yes! We officially launched in Malaysia in October 2025 and are rapidly expanding. Malay Language Support: ✓ Native Malay Malaysia conversations ✓ Regional dialect understanding (Javanese, Sundanese, etc.) ✓ Cultural customization for Malay market ✓ Local business hour optimization Malaysia-Specific Features: • Malay phone number provisioning (+62) • Integration with local payment systems • Compliance with Malay data regulations • Timezone-optimized call routing (WIB, WITA, WIT) • Local customer support team Growing Fast: We're working with businesses across Kuala Lumpur, Surabaya, Bandung, Medan, and Bali. Industries include e-commerce, fintech, healthcare, hospitality, and logistics. Special Launch Offer: Early adopters in Malaysia receive priority onboarding, extended pilot periods, and dedicated technical support as we grow together in this exciting market.

Everything you need to run voice AI systems at scale: Voice AI Infrastructure: • Custom-built voice AI systems with intelligent agents • Enterprise cloud phone infrastructure (no hardware needed) • Advanced call routing and IVR • Voicemail detection and intelligent handling • Omnichannel support (phone, SMS, email, web chat) System Management Dashboard: • Visual system and campaign builder (drag-and-drop workflows) • Real-time call monitoring and system analytics • Lead scoring and conversation intelligence • Team collaboration and permissions management • Custom reporting and data export AI Intelligence & Integration: • Natural language processing with contextual understanding • Sentiment and emotion analysis with adaptive responses • Intelligent appointment scheduling and confirmations • 1000+ CRM and business tool integrations • Complete conversation transcripts and AI summaries Enterprise Infrastructure & Support: • Enterprise-grade security (AES-256 encryption) • 99.9% uptime SLA with global redundancy • Automatic system updates and improvements • Dedicated account management team • 24/7 technical infrastructure support All included. No per-seat charges. No feature gates. One unified platform. Complete solution.

1000+ integrations through native connectors and APIs. CRMs & Sales: Salesforce • HubSpot • Pipedrive • Zoho • Monday.com • Copper • Close Customer Support: Zendesk • Intercom • Freshdesk • Help Scout • Front • Gorgias Calendars & Scheduling: Google Calendar • Outlook • Calendly • Acuity • Cal.com Communications: Twilio • Slack • Microsoft Teams • WhatsApp Business • Telegram E-commerce: Shopify • WooCommerce • Magento • BigCommerce Payment Processing: Stripe • PayPal • Square • local Malay payment systems Analytics & Data: Google Analytics • Mixpanel • Segment • Amplitude Custom Integrations: • REST API for any system • Webhooks for real-time data sync • Zapier/Make.com for no-code connections • Custom development for enterprise needs We handle the integration work so you don't need developers or technical resources.

Enterprise-grade security with compliance certifications. Data Protection: • End-to-end encryption (AES-256) • Data isolation (your data never touches other customers) • Secure cloud infrastructure (AWS/Google Cloud) • Regular security audits and penetration testing • Automatic data backups and disaster recovery Compliance: ✓ GDPR (European data protection) ✓ CCPA (California privacy laws) ✓ HIPAA (healthcare data - available) ✓ SOC 2 Type II (security controls) ✓ ISO 27001 (information security) Privacy Controls: • Data retention policies (you control how long data is stored) • Right to deletion (GDPR Article 17) • Data portability (export your data anytime) • Access controls and permissions • Audit logs for compliance tracking Call Recording: • Optional (you choose whether to record) • Secure encrypted storage • Automatic PCI/PII redaction • Compliant with local recording laws Your data is YOUR data. We never sell, share, or use your information for any purpose other than providing our service.

Inbound & Outbound. Simple to complex conversations. Inbound (Customers call you): • Customer support and troubleshooting • Order status and tracking inquiries • Appointment scheduling and rescheduling • Product information and recommendations • Lead qualification and routing • After-hours answering service Outbound (You call customers): • Lead follow-up and nurturing • Appointment reminders and confirmations • Customer satisfaction surveys • Payment reminders and collections • Event invitations and RSVPs • Re-engagement campaigns Conversation Complexity: ✓ Simple: "What are your business hours?" → Direct answer ✓ Medium: "I need to reschedule my appointment" → Check calendar, offer times, confirm ✓ Advanced: "I'm having an issue with my order, need a refund, and want to schedule a callback" → Multi-step problem solving with empathy What Neuratel Does Best: • Understands context and nuance • Handles interruptions naturally • Detects emotion and adjusts tone • Escalates complex issues to humans • Learns from every conversation Use cases: Sales, support, scheduling, collections, surveys, lead gen, and more.

Yes. No long-term contracts. Cancel anytime with 30 days notice. Flexible Plans: • Month-to-month billing (no annual commitment) • Scale up or down based on volume • Pause campaigns without penalties • No cancellation fees What Happens When You Cancel: 1. 30-day notice period (continue using platform) 2. Data export (download all call records, transcripts, analytics) 3. Phone number portability (transfer numbers to another provider) 4. Graceful shutdown (we help transition to your new solution) Data Retention: • 90 days after cancellation (compliance/legal purposes) • Immediate deletion available upon request • GDPR-compliant data removal process Why Companies Stay: Our clients choose to renew because: • Measurable ROI from day one • Continuous platform improvements • Exceptional support and partnership • Business-critical reliability Our Philosophy: We earn your business every month through results, not contracts. If we're not delivering value, you shouldn't be locked in.

We build. You control. We maintain. vs. DIY Platforms: They require months of setup We build everything for you in 1 week Limited customization 100% custom to your business Technical complexity We handle all technical work vs. Generic Chatbots: Robotic, scripted responses Natural, context-aware conversations Can't handle complexity Understands emotion and nuance Limited intelligence Continuously learns and improves vs. Call Centers: Wait times and limited hours Instant response, 24/7/365 Inconsistent quality Perfect execution every time High staffing costs Significant cost reduction Industry-first AI voice technology that sounds human, thinks intelligently, and delivers measurable results from day one.

Yes! 50+ languages and dialects supported: Major Languages: English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Polish, Turkish Asian Languages: Mandarin, Cantonese, Japanese, Korean, Hindi, Malay Malaysia, Thai, Vietnamese, Tagalog Middle Eastern: Arabic, Hebrew, Farsi Smart Features: • Automatic language detection • Fluent, native-level conversation quality • Regional dialect understanding • Cultural customization per market • Code-switching for bilingual callers For global enterprises: Deploy multilingual campaigns with region-specific customization, local phone numbers, and timezone-aware scheduling. One platform. Every market. Perfect conversations in your customers' native language.

No technical skills required. Zero. We handle: • All AI development and training • Platform infrastructure and hosting • System integrations and APIs • Security and compliance • Updates and maintenance You use: • Simple, intuitive dashboard (like using Gmail) • Click to launch campaigns • View real-time call data • Download reports and analytics • Manage team permissions If you can use a web browser, you can use Neuratel. Our platform is designed for business users, not developers. Your focus: Monitor results, optimize campaigns, and grow your business. We handle all the technical complexity behind the scenes.